Have some questions about our company?
Find the answers below:
Our normal working hours are Monday - Friday, 9 - 4pm, but some of our cleaners work weekends & bank holidays too!
Safety is important to us and we always follow the latest Government guidelines. We will strictly not attend if either our cleaners or customers have symptoms or are self-isolating.
Our rates vary depending on the services you require, therefore we recommend that you contact us to discuss this or simply complete the form here and you will receive an email quote.
The list of areas we cover can be found by clicking here. If your area isn't listed do still contact us as we add additional areas regularly.
Absolutely not! Lots of our customers are home when we clean, so it’s completely up to you if you wish to stay at home or go out. We are happy to lock up too when work is completed.
Yes, we keep spare keys for lots of our customers or we can use a key safe if you prefer.
Yes, our cleaners love pets and we take extra precaution around pets when we clean.
Yes, we will provide you with an invoice. We will discuss how to make payments when we speak to you prior to your booking.
Yes, we are VAT registered. This will be shown in your invoice.
Our cleaners are carefully hand-picked by us and vetted.
Absolutely, we care and want to protect our customers. Therefore, we check every cleaner to ensure their DBS is clean.
Our company and cleaners are fully insured giving you peace of mind.
Yes, we provide the cleaning products and cloths, the only things we don’t provide are the hoover and mop. We can also use your products if you prefer!
Absolutely, we believe that the same cleaner will help with keeping up the routine and you can build trust with them.
You will always have one cleaner.
We tailor our service to each customer based on their priorities, so what is included will be your choice.
We offer a wide range of services; domestic, end-of-tenancy, office, spring and deep cleaning to name a few. To see our full list, visit the services tab.
Services can be tailored to meet your specific requirements.
This is possible if cleaning is set on specific days and times. Unfortunately we cannot guarantee availability for short notice requirements as it would be difficult to plan this around our regular cleans. But if it something you’re looking for, please get in touch and we will see what we can do!
Yes, we offer our customers one-off, weekly or fortnightly cleans.
Normally our slots are either weekly or fortnightly, but we can be flexible and offer a four-weekly clean where possible.
This is something we will be offering in the future, so keep an eye on our updates!
Yes, we have a great specialist carpet cleaning team for your carpet cleaning needs.
Didn't find what you were looking for?
You can get in touch with us using contact details below:
We aim to answer every call, if this isn't possible please leave a voicemail and we will call you back or send us an email
01603 339098
For general enquiries and questions, we aim to respond within 24 hours